Terms and Conditions
Last updated: December 2025
1. Agreement to Terms
By accessing or using MilkBook ("the Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of these Terms, you may not access or use the Service.
These Terms apply to all users of the Service, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
2. Description of Service
MilkBook is a dairy management software platform that provides tools for tracking milk production, managing inventory, monitoring payments, generating reports, and managing customer relationships. The Service is available through mobile applications (iOS and Android) and web-based interfaces.
3. User Accounts
3.1 Account Registration
To use certain features of the Service, you must register for an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Maintain the security of your password and identification
- Accept all responsibility for activities that occur under your account
- Notify us immediately of any unauthorized use of your account
3.2 Account Responsibility
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. We are not liable for any loss or damage arising from your failure to protect your account information.
4. Subscription and Payment
Platform Availability Notice:
iOS Users: Payment and subscription features are not available on iOS. The iOS app operates on a free plan only with up to 10 customers. This section applies to Android and web platforms only.
4.1 Subscription Plans
The Service offers various subscription plans with different features and pricing. Subscription fees are billed in advance on a monthly or annual basis, as selected by you.
4.2 Payment Terms
By subscribing to a paid plan, you agree to pay all fees associated with your subscription. All fees are non-refundable except as required by law or as explicitly stated in our refund policy. You authorize us to charge your payment method for all applicable fees.
4.3 Price Changes
We reserve the right to modify subscription prices at any time. Price changes will not affect your current subscription period but will apply to subsequent billing cycles. We will provide reasonable notice of any price changes.
4.4 Cancellation
You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period. You will continue to have access to the Service until the end of your paid period.
5. Acceptable Use
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Transmit any harmful, offensive, or illegal content
- Attempt to gain unauthorized access to the Service or related systems
- Interfere with or disrupt the Service or servers
- Use automated systems to access the Service without permission
- Reverse engineer, decompile, or disassemble any part of the Service
- Resell, redistribute, or sublicense the Service
6. Intellectual Property
6.1 Our Rights
The Service, including its original content, features, and functionality, is owned by MilkBook and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
6.2 Your Content
You retain ownership of any data, content, or information you submit to the Service ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, and process your User Content solely for the purpose of providing and improving the Service.
7. Data and Privacy
Your use of the Service is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.
8. Service Availability
We strive to provide continuous access to the Service, but we do not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable due to:
- Scheduled maintenance
- System updates
- Technical issues
- Circumstances beyond our control
We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice.
9. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, secure, or error-free, or that defects will be corrected. You use the Service at your own risk.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MILKBOOK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICE.
Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless MilkBook and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of the Service or violation of these Terms.
12. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will cease immediately.
You may terminate your account at any time by contacting us or using the account deletion feature in the Service.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].
14. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.
15. Contact Information
If you have any questions about these Terms, please contact us:
- Email: legal@milkbook.in
- Support: support@milkbook.in